Terms of Use

Terms of Use / Terms of Service – Big Bus Europa

These Terms of Use govern the terms of use of the website and services offered by Big Bus Europa. All users who visit our website or benefit from our services are deemed to have accepted the following terms.

Please read these terms carefully before using our website.

 

1. Definitions

In this text:

• Site: means the website owned by Big Bus Europa.
• User: Refers to the natural or legal person who visits the site or benefits from the services.
• Service: Refers to the tours, activities, reservations, and information services offered by Big Bus Europa.

 

2. Scope of Services

Big Bus Europa offers cultural, sightseeing, events and private tour services in various destinations, especially in Europe.
Tour contents, prices, programs and other information on the site may be updated without prior notice.

 

3. Terms of Use

• The user agrees to use the site only for lawful purposes.
• The user is responsible for all transactions made through the site.
• The user undertakes not to provide false, misleading or incomplete information.
• Any process, software, or interference that may harm the Site is prohibited.

 

4. Reservation and Payment Conditions

• Tour reservations are made by following the steps specified on the site.
• Payments are made through secure payment infrastructures.
• Big Bus Europa does not store payment information in its own system.
• It is imperative to provide all the necessary information correctly to complete the reservation.

 

5. Cancellation, Change and Refund Conditions

• Cancellation and refund conditions are subject to the rules specified in the description section of the relevant tour or activity.
• Schedule changes may be made due to weather conditions, security, government regulations or force majeure.
• Big Bus Europa reserves the right to cancel the tour or change the date in case of necessity.

 

6. User Obligations

user:

• Provide accurate information at the time of booking,
• To comply with the rules determined during the tour,
• To observe the safety and comfort of other participants,
• It is obliged to pay the fees for the services on time.

 

7. Intellectual Property Rights

• All content on the site (text, image, logo, design, brand, etc.) Big Bus is owned by Europa.
• Unauthorized copying, reproduction, distribution or commercial use of the content is prohibited.

 

8. Third-Party Links

The site may contain links to third parties.
These links are for informational purposes only.
Big Bus Europa is not responsible for the content or policies of third-party sites.

 

9. Protection of Personal Data

Users personal data is processed within the scope of the Privacy Policy and relevant legislation (KVKK, GDPR).
Users can contact us to exercise their rights regarding their personal data.

 

10. Disclaimer

• Big Bus Europa strives to keep the information on the site up-to-date, but does not guarantee error-free or uninterrupted service.
• The user uses the site at his/her own risk.
• Big Bus Europa cannot be held responsible for damages arising from force majeure, technical failures or third-party problems.

 

11. Right to Change

Big Bus Europa reserves the right to update these Terms of Use at any time.
The updated terms are effective from the date they are published on the site.